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Flexible server monitoring

Regular crashes with 4.1.1

I just get regular crashes with Simon 4.1.1 on OS X El Capitan, they occur when I click in the windows, either on test entries or icons on the left, or anywhere else.

It makes it very cumbersome to use, edit or do almost anything...
I sent back the form several times with no echo... ??
Re-installing altogether ( after deleting all files through cleanApp) fixes it for some time, but its' getting back to failing times fairly quickly...
Don't know if it conflicts with others ? But don't know why it should...

David Sinclair's picture

Re: Regular crashes with 4.1.1

Thanks for letting me know. I am monitoring the crash reports, looking for patterns or clues on issues. Any details you can provide on steps to reliably reproduce a crash would be helpful.

Re: Regular crashes with 4.1.1

How can I send you a short video of the crash ?

here it si on youtube...

https://youtu.be/hUYY4wRr7A0

Hope you can see, I don't do anything special... Sometimes it's at the first click, sometimes not...

David Sinclair's picture

Re: Regular crashes with 4.1.1

Thanks. That looks like the issue I tried to fix in 4.1.1; looks like there's still an occasional issue. I'll investigate.

Re: Regular crashes with 4.1.1

David,

Any chance of seeing some progress ? It's a nuisance I'm just not able to get anything done in the window, cannot go from one monitored site to another one...

Am I on my own with this issue ? If so any hint on what could be interacting with Simon and creating this problem would be most than welcome, then I could prioritize at least...

Thanks

David Sinclair's picture

Re: Regular crashes with 4.1.1

I can't reproduce a crash anymore.

Try selecting Activity or another view instead of Preview, and see if that prevents the crash. That was the scenario I tried to fix in 4.1.1.

Whenever it crashes, please re-launch Simon and submit the crash report, with all fields filled in, to help me trace the cause.

Re: Regular crashes with 4.1.1

David,

Sorry I've been away from home for a few days, hence my delay in answering.
You're right. I happened to be able to switch to activity mode and then it wouldn't crash whatever I selected. After I switched back to Preview it crashed again, even attempting to select activities...
IF I manage to select it, I'll stick to that setting...
Sent a report with basically same info (missing was the bit about being cought back into preview)

Thanks

Re: Regular crashes with 4.1.1

Got out from Preview after moving from Tests to Services and then clicking on Activities it didn't crash...
A bit tricky and difficult to rationalise, but working....