Time Out icon Time Out
You deserve a break

Timeout often skips the break

My supported version of TimeOut often skips the break altogether. Please see the attached screenshots. It hasn't given me the usual 20 minute reminder for over 2 hours now as you can see by the "done" time shown in both attachments.

How can I work out how to resolve this? It's been doing it, seemingly randomly, since I got the app a few weeks back.

AttachmentSize
Screen Shot 2017-02-21 at 11.51.52 am.png75.89 KB
Screen Shot 2017-02-21 at 12.20.03 pm.png223.14 KB
Screen Shot 2017-03-01 at 6.43.49 pm.png81.99 KB

Re: Timeout often skips the break

I just watched it count down to 0:00 and then reset to 19:59...

David Sinclair's picture

Re: Timeout often skips the break

I'm sorry it isn't working properly. I suggest turning on the scheduler logging option on the Advanced preferences page, then look in the Console's system.log after the next time it doesn't have a break as expected. That should indicate why the break didn't occur.

Re: Timeout often skips the break

Thanks. Done. 4 hour 35 mins since the last break. I'll send you the log soon.

Re: Timeout often skips the break

Here's a link to download the log after it didn't fire in the last 15 minutes or so. https://infinit.io/_/UTCR9Cu

David Sinclair's picture

Re: Timeout often skips the break

Thanks. The relevant lines of the log are:

Feb 21 15:19:44 Potential Time Out[460]: Rest those eyes break is due (at 21/2/17, 3:19 pm, 0.8720249533653259 seconds ago)
Feb 21 15:19:44 Potential Time Out[460]: Rest those eyes break due now (scheduled)
Feb 21 15:19:44 Potential Time Out[460]: skipping as screensaver active or display asleep
Feb 21 15:19:44 Potential Time Out[460]: we can not start as scheduled now: we are not in a break
Feb 21 15:19:44 Potential Time Out[460]: Skipping the Rest those eyes break, as not wanted, the break is paused, disabled, currently in a break, or not ready
Feb 21 15:19:44 Potential Time Out[460]: Scheduler: rescheduled Rest those eyes break for 1200 seconds later (next due at 21/2/17, 3:39 pm in 19 min., 59 sec.)

I have made improvements in this area in version 2.2. Please try the beta to see if that helps.

Re: Timeout often skips the break

Thanks! My system restarted today and it also seemed to have helped the issue. I'll let you know it it still happens, but I'll consider this resolved for now.

Re: Timeout often skips the break

hmmm - still no good. Please see updated screenshot.

Re: Timeout often skips the break

Hey David. Please see this short video (only 721kb).

https://infinit.io/_/wJBiCf6

I just found that if I try and preview my break - nothing happens. This must be getting closer to finding the issue. Any ideas?

David Sinclair's picture

Re: Timeout often skips the break

Re: Timeout often skips the break

Thanks David! Looks like that fixed it!